Barks and Medication, LLC
Privacy of personal information is an important principle to Barks and Medication, LLC. We are committed to collecting, using and disclosing personal information responsibly and only to the extent necessary for the services we provide. We also try to be open and transparent as to how we handle information. This document describes our privacy policies.
What is Personal Information?
Personal information is information about an identifiable individual. Personal information includes information that relates to the person’s characteristics (e.g., gender, age, income, home address or phone number, ethnic background, family status), health (e.g., health history, health conditions, health services received by them) or their activities and views (e.g., religion, politics, opinions expressed by an individual, an opinion or evaluation of an individual). Personal information is to be contrasted with business information (e.g., an individual’s business address and telephone number), which is not protected by privacy legislation.
What Information is Protected?
Barks and Medication, LLC is responsible for protecting any of your personal information that it has in its possession. This includes all personal information collected for or submitted to a third party to which you have consented (example – laboratory samples sent to an outside lab).
The following are examples of information that may be collected in aggregate to provide Barks and Medication, LLC insight into visitor behavior for the purpose of improving our websites and access to information.
- The Internet Protocol (IP) address of the computer and name of the Internet domain used to access the Internet;
- IP addresses of websites linking directly to our site.
- The date and time a site was accessed
- Pages visited (“requested”) during this session;
- Web browser and operating system used to access the site
- Device used to access the site
Barks and Medication will normally use one of the following methods to collect this data:
Cookies are files that many websites transfer to users’ web browsers to enable the site to deliver personalized services or to provide persistent authentication. The information contained in a cookie typically includes information collected automatically by the web server and/or information provided voluntarily by the user. Our website uses persistent cookies in conjunction with a third party technology partner to analyze search engine usage and web traffic patterns. This information is used in the aggregate to monitor and enhance our web pages. It is not used to track the usage patterns of individual users.
Users may set preferences regarding the storage of cookies within their individual web browsers, which can also be used to remove stored cookies.
- Third-party Tracking (e.g. Google Analytics)
We may use Google Analytics to collect visitor data in aggregate. This data is also collected using cookies set by Google. See Google’s privacy and terms for more info: google.com/policies/privacy/partners/
We may also transmit non-Personally identifiable information (NPII) collected by third-party tracking services (cookies) to other third parties (e.g. Facebook) so that you may see messages from us when you visit other websites.
Users can opt-out of the collection and use of information for ad targeting by blocking third party cookies and tracking mechanisms via browser or operating system settings, browser plugins, or using a service such as aboutads.info/choices.
- Server logs
All web servers collect very basic visitor information to monitor site usage and performance.
What Is Aggregate Data?
Aggregate Data is information that has been collated from various sources and in different formats to be presented as summarized findings that cannot be traced back to an individual. It is typically used in statistical analysis to be able to compare information, identify trends, or derive insights from data that is only possible when viewed collectively. Aggregate data can be particularly useful in determining health trends.
Aggregate data can be compiled from numeric or non-numeric data. Non-numeric data is obtained from surveys, polls and interviews. The data is collected and summarized for the purpose of statistical analysis or public reporting. It is limited to recognizing general trends due to the non-specific nature of the information. Aggregate data is often used in initiatives such as patient wellness programs as it allows for the collection, sharing and use of personal information while maintaining the privacy and safety of the patient and owner(s).
Collecting and Using Your Personal Information:
We collect and use your personal information to:
- Verify your identity
- Comply with federal, provincial, local law and by-law requirements
- Bill goods and services
- Collect unpaid accounts
- Send out health care reminders
- Make referrals to veterinary specialists and/or laboratories
- Verify information with grooming or boarding facilities
Your personal information may be collected, used or disclosed for any of the purposes identified above. If your personal information is not required for one of these purposes, we will not use or disclose it without your prior consent.
This site is not intentionally directed to children. We do not intentionally or knowingly collect data from children under the age of 13. We encourage parents and teachers to be involved in children’s internet explorations. It is particularly important for parents to guide their children when they are asked to provide personal information online. If you have reason to believe that a child under 13 years of age is providing information to Barks and Medication, LLC through our website, please contact us at firstname.lastname@example.org.
How Do We Gather Your Personal Information?
- From you when you become a client at our clinic
- From reporting agencies (i.e. local humane societies, public health authorities)
We require your consent before we may collect, use or disclose any of your personal information, except under special circumstances, including police and/or cruelty investigations or other situations permitted by law.
How Do You Provide Us with Your Consent?
- Your signature, as provided on a specific “Consent” document
- Your written, verbal, or implied consent obtained during an appointment or in preparation for an appointment.
- Your consent as provided by persons authorized by you to make decisions on your behalf
Barks and Medication, LLC will make every reasonable effort to ensure that the personal information collected will be as accurate, complete and as up-to-date as possible for the purposes for which the information is to be used.
Barks and Medication, LLC shall safeguard and protect all personal information under its control by implementing appropriate security measures based on the sensitivity of information. Barks and Medication, LLC shall ensure that its employees keep all personal information confidential and comply with the security standards established by this veterinary facility. Barks and Medication, LLC shall require that third parties to whom personal information is disclosed have committed to an appropriate level of security (which may include execution of a confidentiality covenant) in protection of such information.
On the disposal or destruction of personal information, Barks and Medication, LLC shall take the necessary precautions to prevent third parties from accessing such information and to maintain the confidentiality of this personal information.
Barks and Medication, LLC will make specific information about our privacy policies and procedures available to any interested individual. Barks and Medication, LLC will facilitate access to its personal information policies and procedures, including the identity of our Privacy Officer. Barks and Medication, LLC will also ensure that individuals are able to gain access to their own personal information.
Sharing your information
Barks and Medication, LLC will not share your information with third parties except as necessary to meet one of Barks and Medication, LLC’s lawful purposes, including but not limited to:
- its legitimate interest
- contract compliance
- pursuant to consent provided by you, as required by law;
- as necessary to protect Barks and Medication, LLC’s interests; or
- with service providers acting on our behalf who have agreed to protect the confidentiality of the data.
Individual Access to Personal Information
An individual providing personal information to Barks and Medication, LLC will be informed of our personal information policy. This individual can access the information in order to ensure its accuracy and completeness, and shall be permitted to have it amended if it is inaccurate or incomplete.
Barks and Medication, LLC will respond promptly to any request made by an individual to access his or her personal information. Barks and Medication, LLC will maintain a full record of all third parties to whom personal information has been disclosed, and will make this record available to an individual whose personal information has been so disclosed.
Questions and Concerns Regarding Compliance with this Policy
An individual providing personal information to Barks and Medication, LLC may address any questions, concerns or complaints to the Privacy Officer. Barks and Medication, LLC will establish a procedure for processing any complaint about this personal information policy to ensure that all complaints are dealt with in an objective, fair and effective manner.
Privacy Concerns Contact Information:
Barks and Medication, LLC
968 Reddoch Cove
Memphis, TN 38119